Care for Existing Sound Masking Systems
You already have a sound masking or speech privacy system, but it is underperforming, hard to use, vendor-orphaned, or out of step after a fit-out.
Solutions
How we solve it
Maintain, retune, repair, expand, or reconfigure what you already have (Soft dB, Cambridge Qt, custom audio, networked, or vendor-orphaned) so speech privacy works again without strip-out, and stays usable as spaces change.
What you are dealing with
The masking system runs but speech still leaks after a refit. The original vendor is gone and nobody knows how to retune it. Zones no longer match the floor plan. Staff bypass the controls because they are too hard to use, so privacy drifts without anyone noticing.
Our approach
We diagnose what you have (Soft dB, Cambridge Qt, custom audio, networked, or vendor-orphaned), measure performance where needed, then retune, repair, expand, or reconfigure to match how the space works today. Integration work restores day-to-day usability without a strip-out.
What done looks like
Privacy is restored to a measurable standard. Zones match the current layout. Facilities or IT can operate the system confidently. Remote support is in place where the delivery level allows it.
Common questions
- Do you only support one sound masking brand?
- No. We work on Soft dB, Cambridge Qt, custom audio, networked installs, and vendor-orphaned systems that other firms will not maintain.
- Our original installer has gone. Can you take over?
- Yes. Vendor-orphaned support is core to this solution. We document what is installed, measure performance where needed, then retune, repair, or reconfigure so privacy works again without defaulting to strip-out.
- We refitted the floor and zones no longer match. Must we remove the system?
- Usually not. Reconfiguration and retuning are the default path. Decommission and recycling is a separate service when you are vacating or equipment is beyond economical repair.
- Can you integrate masking with our BMS or AV?
- Yes, where the installed delivery level allows it. Custom hardware and software integration is booked as a service once we know your control, zoning, and usability requirements.
- legacy sound masking maintenance
- speech privacy system support
- sound masking support
- speech privacy system maintenance
- vendor-orphaned sound masking
- Soft dB support UK
- Cambridge Qt maintenance
- sound masking retune
- sound masking reconfigure after fit-out
- sound masking usability
- sound masking commissioning
- sound masking maintenance
- existing sound masking system